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eCert Chamber Help

My Details

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My Details is where a signatory is able to review and update:-

- Name
- Position
- Phone
- Password

From the eCert Chamber menu, select Maintenance - My Details. The My Details window opens up.

Update My Details

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Step 1. Make the required changes.

Step 2. Click Save on the top right hand corner.

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Update My Preferred Language

The ‘My Details’ page allows you to select the language you want to view eCertify in. Go to the language selector field and select the language of your choice. Save the settings. The page refreshes and loads in the selected language. You will now view all the portal pages and receive eCertify email notifications in the selected language.

Update My Signature

When a signatory registers within eCertify, it will automatically generate an electronic signature. To change your signature to a new electronic signature or to upload true signature, go to the Signature panel of the My Details window.

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Step 1. To generate a new electronic signature based on your first and last names, tick 'Create Signature' from first and last name checkbox.

Step 2. To upload your true signature, click the Browse button to locate the file to be uploaded. Click ‘How do I upload?’ hyperlink for instructions to create this file.

Step 3. Click the button marked Save on the top right hand corner of the screen. Your new signature will be created. eCertify will also create it as a stamp and apply it to each layout.

Remember - Review your stamping layouts to ensure that your signature stamp is applied correctly to each layout.


Reset my Password

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Step 1. Enter new password in the ‘New Password’ field.

Step 2. Confirm the password change in the ‘Confirm Password’ field.

Step 3. Click Save on the top right hand corner.


FTA Details (New Zealand Only)

As a part of the New Zealand Customs requirements for the processing of Preferential Submissions, each chamber signatory who is authorised to process these types of submissions is given an FTA User Number by the Customs. This User Number is then stored in My Details against the individual signatory. Remember only the Authorised Officer of the chamber is able to enter these details.

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